Co Op Job Vacancies – Salesforce CRM Campaign Builder

Job Description:

In this role, you’ll be joining a team using Salesforce Marketing Cloud to continuously improve campaigns and processes. Everything we do is underpinned by robust data and great insights, and our aim is to make our customer engagement journeys more relevant and multi-channel across our multi-proposition business. Come and help shape the way we work, whilst developing your profile and growing your CRM skill set with a business that always puts people at the heart of its strategy.

Job Responsibilities:

• build dynamically personalised email campaigns using Salesforce Email Studio and Content Builder
• map and sequence contact journeys using Salesforce Journey Builder
• develop targeting selections for personalised campaigns
• work with project teams on the longer-term implementation of integrated multi-channel campaigns (mobile push app notifications, direct mail and call centre contact) and preference centre participatory features in Salesforce Mobile and Web Studios
• work cross-functionally with a range of teams and colleagues including campaign managers (responsible for email plans and creative concepts)
• build relationships and work closely with the wider Data & Loyalty teams, particularly analytics, BI and data engineering teams

Job Requirements:

• a solid understanding of technical CRM platforms and capabilities
• previous experience of using some Salesforce Marketing Cloud modules is essential (including Content Builder, Email Studio, Journey Builder, Mobile Studio and Analytics Builder)
• experience of developing campaigns using HTML, AmpScript and SQL
• a good understanding of test and learn methodologies
• high attention to detail and a strong drive for quality assurance
• great team-working skills and the ability to cooperate with a range of teams, colleagues and third parties
• good communication skills, with the ability to influence partners at different levels of the business
• the confidence to assert your own rationales and challenge others (when necessary) in order to get the right results

Job Details:

Company: Co-op

Vacancy Type:  Full Time

Job Location: Brighton, GB

Application Deadline: N/A

Apply Here

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